Job completed for Diane - Gutters, Roofing

Completion date: October 21, 2022

Location: Clive

Why did the customer contact us?

Diane had hail damage and wanted to work with a local, trusted contractor.

Solutions provided:

We had the opportunity to help out our neighbors when their homes sustained hail damage. We completed 5 projects within one day, but what makes it so special is how each of these homes was right next to one another in a cul-de-sac! Chase, one of our sales project managers whose home was also affected by hail damage in this neighborhood, was supportive right from the start. He not only wanted to fix his home, but he wanted to make sure that his neighbors were put first during this stressful time. Chase and Heartland value family and to live up to that, Chase wanted his neighbors to know that we are right in the trenches with them.

To make this unique project happen, communication was the key factor. From beginning to end, Chase stayed connected with his neighbors and made it a point to schedule all houses at once to make the process go as easy as possible. Chase was professional and knowledgeable while working with Diane, and the rest of his neighbors. He gave his expert advice to his neighbors when they needed it.

Diane selected GAF Timberline HDZ Shingles in the shade of barkwood for her roof and Polar gutters in the shade of musket brown. Diane couldn't be any happier with how her experience went. We were so glad to be there for Diane and the rest of her neighbors!

Team members on this project:

Chase Steuben, Kellan Coppinger,