Jose Sierra

Service Technician

Jose Sierra, Service Technician
Jose Sierra, Service Technician
Customer Reviews for Jose Sierra

Reviewed By: Brandie adams
Des Moines,

5 Stars

May 7th, 2021
Called them cause I had a whole in my roof from storm...they were at my house in about 25 min....Jose was the contractor very nice professional guy...took him 2 hours to fix everything and he fixed some thing things on the side of my house just because it needed it. I will be using Jose for all my projects

Reviewed By: Michael Jontz
West Des Moines, IA

5 Stars

Posted on Google
Mar 24th, 2021
I had Jose Sierra out to repair a few pieces of siding and he went above and beyond with service and communication. He ended up finding the root cause to our siding issue and sent videos and pictures of the work he completed. I would highly recommend Jose!

Reviewed By: Molly Lawry
Waukee, IA

5 Stars

Posted on Google
Mar 17th, 2021
Chase at Heartland was amazing to work with. He helped with the coordination with the insurance agency for our roof claim and even helped with follow-up when they denied our claim. When the insurance adjusters were at the house to inspect (twice), he rushed over to our house so he could meet with them and ensure they noticed the issues that he found. Unfortunately they still denied our claim. We instead went the route of repair to the roof and a separate repair of a few broken siding pieces - both jobs were handed over to Jose. Jose was punctual, friendly, and professional. For a cracked siding trim repair at the base of our front door opening he suggested a white metal replacement instead of the typical type piece since it would wear better and he extended it beyond just the door frame so it would be one consistent look for the trim piece of the entire front door landing. For two small siding repairs near the front door I had selected a siding color based on a siding color book. When the siding replacement piece arrived, Jose was concerned that it wasn't a close enough match so he offered to special order a replacement piece that would match better. He came back a week or so later with the custom ordered siding and had the two replacement pieces installed. I'm so glad I took his suggestion of the custom ordered replacement piece since it was near the entry way and now I can barely tell which is the existing vs the new! Overall, Heartland was wonderful to work with. Excellent communication (email and text), professional customer service, and kind/respectful employees. Thank you so much Jose and Chase!